Support
All support happens in tickets inside your dashboard. There is no email, so the dashboard is where every update arrives.
Response time
Within 12 hours
How it works
- Open a ticket from your dashboard and pick a department.
- We reply in the ticket. Unread replies are marked in your dashboard.
- Reply to continue the conversation; close the ticket when you're done.
Departments
- Sales
Questions before you buy, custom configurations. - Technical
Server access, networking, reinstalls and requests. - Billing
Invoices, payments, renewals and refunds.